Pathways to Success: The Need for Accessible, Appropriate Trainings for Retail Workers


November 2, 2017

This report, released in partnership with the Center for Frontline Retail, finds that retail workers face many barriers such as discrimination and a lack of training and education opportunities as they attempt to advance in their retail careers. In order to supplement this gap from employers, workers go to the Center for Frontline Retail   in order to find training that is accessible, inclusive, tailored, and effective.

The report details recommendations to expand CFR’s education and training model, including initiatives to allocate funds from the city to training and to link training requirements to local hire requirements for new development projects funded by the City. These initiatives will help to create pathways for retail workers to advance and make retail workplaces more equitable.




Read the full report.

Read the executive summary.

Media Coverage

Retail Killing Itself with Dead-End Jobs: Report, Crains NY, November 2, 2017

Retail Workers Feel Disruption from Shifting Shopper Habits, Associated Press, January 8, 2018